Sunday, June 12, 2022

Zoom FAQ for Faculty and Staff – IT@JH University Information Systems.

Zoom FAQ for Faculty and Staff – IT@JH University Information Systems.

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Can You Share Zoom Accounts? – Systran Box.How to Manage Multiple Zoom Accounts - Blog - Shift 

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If you only access your professional account on your work laptop, you might not encounter any issues, but when you use one device for all of your Zoom activity, multiple accounts can become a problem.

The good news is, Zoom makes the process of moving between accounts as simple as possible. As with many apps, the key is your profile picture in the upper-right corner of the screen. There, you can either choose Sign out or Switch account. Input your username and password. This is where things can get confusing, though.

Zoom gives you multiple ways to sign up. You can use your email address or you can sign in using your Facebook or Google account. If you use Zoom through your employer and an account admin has configured single sign-on SSO access, you can also sign in that way.

You can have an account for various areas of your life. If you have a particular hobby and regularly interact in groups related to it, a unique Zoom account could give you a username that blends well with those groups. If you upgrade to a paid account , you can add users as part of a team.

This gives other people access to host and participate in meetings within your organizational infrastructure. For those who routinely switch accounts throughout the day, all that logging out and back in again can be a pain.

You may find yourself getting confused about which account you should use at various intervals. The easiest way to move between Zoom accounts is using an app.

With the right app, you can switch from one account to another throughout the day as needed. You can even label each shortcut so that you can easily identify which one goes with each account. Shift is the best app for moving between Zoom accounts on your PC.

Once installed, it will create a dashboard that will let you toggle between Zoom accounts as necessary throughout the day. The best thing about Shift is that you can add all your favorite apps to operate alongside Zoom. This lets you move between those frequently used tools throughout the day, saving you the time you normally spend searching for shortcuts on your desktop or in your taskbar.

Like Zoom, you can set up Shift to help you move between multiple accounts on apps like Gmail and Trello. Simply add an icon for each username and give it an identifying name. Another option for keeping your Zoom logins separate is simply to use different devices. The most straightforward application of this is when you have a work and personal computer. If you have multiple accounts with the flexibility of using whatever device you want, though, keeping your accounts separate could be an easy way to make moving between accounts easy.

This is especially true if you have more than one desktop or laptop. You can simply keep both devices handy and when you need to attend a Zoom meeting under a different account, move to the other device. Another option is to go mobile.

If you have a tablet handy, you can easily set up one of your Zoom accounts on it. You may also opt to use the Zoom mobile app on your smartphone, and most of the features are available that way. For some users, multiple devices are simply a matter of having access to your applications and files wherever you are.

So it might not be easy to keep each account on a dedicated device. Eventually, you might have to switch between accounts on the same device. You may even decide signing out and back in again is easier than shifting to your other laptop or your smartphone. Did you know as a host, you can switch to another device while a meeting is in progress? You can shift from your laptop or desktop to your phone to take the call on the road. This could also come in handy if you start a call on your mobile device and need to move to your computer once you arrive at your destination.

Zoom provides an excellent FAQ. For more Johns Hopkins-specific questions, see below:. Q: How do I get a Zoom account? Q: What is the difference between a Basic and a Licensed account? A: Basic: A Basic user is user without a paid license. While a Basic user can host meetings with up to participants, if 3 or more participants join, the meeting will time out after 40 minutes. They cannot utilize user and account add-ons such as large meeting, webinar, or conference room connector.

Licensed: A Licensed formerly known as Pro user is a paid account user who can host unlimited meetings on the public cloud. By default, they can host meetings with up to participants and large meeting licenses are available for additional capacity. How do I change my cost center? Q: How do I cancel my subscription? A: There are two ways to cancel your subscription.

You can downgrade your account from Licensed to Basic, or you can deactivate your account. Q: Are service accounts available? A: The use of service accounts are considered on a case-by-case basis. Q: Can my team share a Zoom account? We suggest testing out the Join Before Host or Alternative Host features to allow participants to join without you!

Q: Is there a minimum or maximum on how many accounts we can get? A: Anyone, enterprise-wide, with a valid cost center should be eligible for a Licensed Zoom account! Students will automatically obtain a Licensed Zoom account upon logging in for the first time.

Users, however, have no administrative privileges. Q: What audio options do I have through Zoom? A: Please see Audio Options. Q: Unable to dial into the toll-based Conference lines or getting a busy signal? If you need to dial-in to a meeting and receive a busy signal, please try an alternative dial-in number. Included below is a list of US toll-based dial-in numbers that you can select from:.

You must have a Licensed account to request this add-on. Q: Do all meeting participants need to have Premium Audio to access the toll-free numbers? A: No, only the host needs Premium Audio. Q: Does Premium Audio need to be enabled for every meeting I host?

A: No, Premium Audio can be configured to be included on a meeting-by-meeting basis. It can also be configured to be included for all future meetings. For more details, refer to the Premium Audio Settings page. Zoom has replaced Adobe Connect. Q: How do I dial toll free? This feature can be added at additional cost through the IT Service Catalog.

A: No, there is no associated cost. Where is their record? What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.

Thank you,. Zoom is licensed by the user. Sharing your account with others is a violation of our EULA. Your colleague will need their own license. If you bot get licenses within the same Zoom Account, then you can schedule meetings on behalf of each other, set each other as Alternate Hosts to launch each other's meeting in case you can't make it, etc.

But each user needs their own sign in to Zoom and their own paid license. If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thank you Dan. Oups, I have misunderstood my licence limits, I thought I could share it with 9 different people.

If you purchased a Biz10 pack Business account with 10 pro licenses , then you can add more users to your account and assign them a license. Go to Account Management Billing to see how many licenses you have available. If you have 9 more licenses, then you can go to User Management Users and add more users to your account and assign them a license.

Zoom Community.

     


Shared Accounts: Zoom Information



 

Simply add an icon for each username and give it an identifying name. Another option for keeping your Zoom logins separate is simply to use different devices. The most straightforward application of this is when you have a work and personal computer. If you have multiple accounts with the flexibility of using whatever device you want, though, keeping your accounts separate could be an easy way to make moving between accounts easy.

This is especially true if you have more than one desktop or laptop. You can simply keep both devices handy and when you need to attend a Zoom meeting under a different account, move to the other device.

Another option is to go mobile. If you have a tablet handy, you can easily set up one of your Zoom accounts on it. You may also opt to use the Zoom mobile app on your smartphone, and most of the features are available that way. For some users, multiple devices are simply a matter of having access to your applications and files wherever you are. So it might not be easy to keep each account on a dedicated device.

Eventually, you might have to switch between accounts on the same device. You may even decide signing out and back in again is easier than shifting to your other laptop or your smartphone. Did you know as a host, you can switch to another device while a meeting is in progress? You can shift from your laptop or desktop to your phone to take the call on the road. This could also come in handy if you start a call on your mobile device and need to move to your computer once you arrive at your destination.

But how do you switch devices mid-call? Before you switch devices, check the secondary device and make sure you see the current call on the list of upcoming meetings. If so, the option to switch should be listed there. To check and make the switch, follow these steps.

There may come a time when you want to combine multiple Zoom accounts into one. This will allow you to merge all your contacts in one place. For account administrators, Zoom accounts will need to have the same email domain to be merged. Merging accounts will pull over all contacts, scheduled meetings and webinars, cloud recordings, messaging history, and settings. If you want to add your email address to an account you started using your Facebook login, you can do so by following the steps here.

You can also use this method to link to a Facebook or Google login with an account that uses your email address as the only account authentication. A: Fiction. In most cases, all you need is a link to a meeting invite to attend a Zoom meeting. However, meeting hosts do have the option of restricting access to profiles that have been authenticated.

A: Fact. Zoom will notify attendees that the meeting is being recorded. Video can drag a network connection down, but Zoom is built to automatically scale down when the connection gets weak. Managing multiple Zoom accounts can be easy, but it also can make things a little confusing. Shift is designed to help you keep multiple accounts within a single dashboard. Learn more about Shift and try it out for free here.

I consent to receiving email marketing from Shift to this email address. With gratitude, we live, work, and play on this beautiful land. Shift is not sponsored by or affiliated with Google, Inc. Gmail is a trademark of Google, Inc. Q: If an instructors shares a PowerPoint slide show which would be full screen , is the zoom toolbar still accessible or would the instructor have to exit out of the slideshow to access the toolbar?

Q: When I schedule a meeting it makes an arbitrary meeting name. How do I get it to reflect my customized link? A: The customized meeting link only applies to your personal meeting room or PMI. If you want to schedule a meeting that uses your PMI, then you can use the personalized meeting link. You may want to review the previous link and also this link for other options when scheduling a meeting. You may see a message if you try to sign in to Zoom before joining the meeting.

A: No, panelists can be invited to participate in the webinar using only their name and an email address, a Zoom account is not required. Q: If I assign an alternative host to my webinar, do they need to have the webinar license add-on as well?

A: No, alternative hosts do NOT need to have the webinar license to be assigned. However, they will need to be Licensed user cannot assign Basic users. Q: Is it possible to allow a participant non-panelist or attendee to speak? Q: If my webinar is going to run over the scheduled time, will it end automatically? A: No, your webinar will remain active and in-session until you end it.

The time and duration is more for scheduling purposes. Q: If I need to upgrade to a larger size webinar license to accommodate more attendees and I already have a webinar scheduled with confirmed registrations, do I need to cancel and create a new webinar?

A: No, do not cancel the webinar. Please contact zoom jhu. Q: Can panelists use the Virtual Background feature? However, they must have either the desktop client or mobile app installed to select a background.

A: No, attendees are kept anonymous. Q: How long will my recordings be saved in the Cloud? A: Cloud Recordings are automatically deleted after days. You will need to download them locally before they are automatically deleted if you wish to retain a copy. Zoom will send you a reminder email before the deletion occurs. Q: Can a meeting be recorded without the host? A: By default, only the host can initiate a Local Recording.

If another participant would like to record, the host will need to provide permission to that participant during the meeting. The host will need to join the meeting to give the other participant recording permission, or set the participant up as an Alternative Host.

If the host can record to the cloud, then they can also Enable Automatic Cloud Recording for the meeting. For more information, see Recording without the Host. A: Only the user who scheduled the meeting will have access to the cloud recording. Q: How do I change what I see in a recording? A: You can record the meeting in different layouts including active speaker, gallery view, and shared screen.

Q: How do I edit my recording? A: Zoom does not have a built-in recording editor. Otherwise, Zoom suggests you can use any regular video editor to edit the downloaded.

Unfortunately, we cannot provide any specific assistance on editing. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings I have a paid account: how can I share my licence I have a paid account: how can I share my licence with a colleague so he can also plan a meeting.

Hello, how can I share my licence with a colleague so he can also plan a meeting not including me? Thank you, Caroline. All forum topics Previous Topic Next Topic. Hello carolinebg13 , Zoom is licensed by the user. Thank you for letting me know, Caroline. In response to carolinebg Jacquelijne Observer. You can not share with 9 other people in your team?

   


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